General questions
What payment methods do you accept?
For your convenience, we accept debit cards for direct payments at our workshop or over the phone. We also accept bank transfers (BACS/CHAPS) for a secure and straightforward transaction. Credit Cards are accepted on full retro AC installs.
How Do I Identify My Vehicle’s Air Con Gas Type?
It’s crucial for correct servicing! Look for a label or sticker under your bonnet (hood), often near the radiator or AC pipes.
- R134a: Common in vehicles roughly pre-2017/2018. Ports often have threaded caps.
- R1234yf: Standard for vehicles roughly from 2017/2018 onwards. Ports have unique, quick-release fittings.
- R744 (CO2): Found in some very new/premium/EVs. Uses distinct, smaller port fittings.
How often should I have my vehicle's air conditioning serviced?
Most vehicle manufacturers and AC experts recommend having your air conditioning system checked and re-gassed every two years. Even if you don’t use it frequently, the refrigerant gas can naturally escape over time (around 10-15% annually), leading to reduced efficiency.
Why should I use my AC in winter?
It’s a common myth that AC is only for summer! Running your air conditioning periodically, even in colder months, helps to:
* Dehumidify the air: This quickly clears misty or foggy windscreens, improving visibility and safety.
* Lubricate the system: Regular use keeps the compressor and seals lubricated, preventing components from seizing up and potential costly repairs.
My AC isn't blowing cold air, or it's not as cold as it used to be. What's wrong?
The most common reason is low refrigerant gas levels. Your system might need a re-gas (or recharge). However, it could also indicate a leak, a faulty compressor, or other system issues. We recommend a professional diagnostic check to accurately identify the problem.
I hear a strange noise when I turn on my AC. What could it be?
Unusual noises like rattling, hissing, or grinding can indicate various issues, from low gas pressure to a worn-out compressor or fan. It’s best to have it inspected by our technicians to prevent further damage..
Are there different types of AC gases (refrigerants)?
Yes, there are two main types currently in use in vehicles in the UK:
* R134a: Commonly used in vehicles manufactured before 2017.
* HFO-1234yf (or R1234yf): Mandated for all new vehicles manufactured since January 1, 2017, due to its lower environmental impact.
* Important: These gases are not interchangeable and require specific equipment for handling. We are equipped to service both types.
Can I re-gas my car's AC myself?
We strongly advise against DIY re-gassing. Refrigerant gases are harmful to the environment if released, and improper handling can lead to injury (e.g., freeze burns) or damage to your AC system. Our technicians are fully trained and certified in the safe and compliant handling of these gases.
How long does an AC re-gas service take?
Typically, an AC re-gas takes around 45-60 minutes if there are no underlying faults with the system. If we find a leak or other issue, the repair time will vary.
Why does my vehicle's AC system smell funny or musty?
Over time, condensation builds up on the evaporator (the part that cools the air) within your AC system. This moist environment can become a breeding ground for bacteria, mould, and fungi, leading to unpleasant, musty, or “sweaty sock” odours.
What is an AC Debug Service?
An AC Debug Service is a professional treatment designed to eliminate these odours and improve air quality.
How often should I have an AC Debug Service?
If you notice persistent unpleasant odours, it’s time for a debug service. Regular running of your AC (even in winter) can help prevent some build-up, but a professional debug will fully cleanse the system.
new AC system Installation
Can you install air conditioning in a vehicle that didn't originally have it?
Yes, absolutely! We specialise in retrofitting and installing complete air conditioning systems into a wide range of vehicles, including older cars, vans, and motorhomes that may not have come with AC from the factory.
How long does a new AC installation take?
The timeframe for a new installation varies significantly by vehicle make, model, and the complexity of the job. We’ll provide a clear estimate during your initial consultation.
Will a new AC installation look "factory-fitted" or aftermarket?
We pride ourselves on delivering OEM-quality (Original Equipment Manufacturer) installations. Our technicians meticulously integrate the new system, ensuring a neat finish that looks and feels like it was installed at the factory.
How much does a new AC installation cost?
The cost is dependent on the gas type required for your specific vehicle and the complexity of the installation. We aim to be highly competitive and often provide solutions for significantly less than main dealer quotes. We’ll provide a transparent, no-obligation quote after assessing your vehicle.
What is involved in a typical new AC installation?
Our process generally includes:
* System Design & Quote: Assess vehicle, recommend optimal AC unit, and provide detailed quote.
* Component Integration: Install compressor, condenser, lines, and necessary electricals.
* Dashboard Restoration: Carefully reassemble dashboard for an OEM-quality finish (if applicable).
* System Charge: Evacuate system, then precisely charge with correct refrigerant.
* Performance Test: Rigorously test for leaks and ensure powerful, efficient cooling.
Can you install AC in my specific motorhome make/model?
We have extensive experience with a wide range of motorhomes and campervans, including popular models like Fiat Ducato (X250 chassis) and VW T5s. We’ll need to assess your specific vehicle to confirm compatibility and discuss the best solution.
What kind of vehicles do you provide refrigeration transport solutions for?
We provide bespoke refrigeration solutions for a variety of commercial vehicles, including vans, trucks, and specialist vehicles requiring temperature-controlled environments for goods in transit.
Can you custom-design a refrigeration system for my specific business needs?
Absolutely. We work closely with clients to understand their exact requirements (temperature range, cargo type, route specifics) to design and install a tailored refrigeration system that meets their unique operational demands.
Do you offer maintenance and repair for existing refrigeration transport units?
Yes, beyond new installations, we provide comprehensive maintenance, servicing, and repair for all types of vehicle refrigeration units to ensure optimal performance and compliance.
Animal Transport questions
How does vehicle air conditioning contribute to animal welfare during transport?
For vehicles transporting animals, particularly pets, livestock, or service animals, a properly functioning air conditioning system is crucial for their welfare and safety. It helps to:
* Prevent Heatstroke: Animals can quickly overheat in confined spaces, leading to serious health issues or even death. AC provides a vital cooling environment.
* Reduce Stress: A comfortable temperature helps keep animals calm and reduces stress during travel.
* Maintain Air Quality: While not a primary function, regular AC use and occasional debugs can help maintain fresher air within the cabin.
* Ensure Compliance: For commercial animal transporters, maintaining specific temperatures may be a legal requirement or part of best practice guidelines for animal welfare. If you regularly transport animals, especially during warmer months, ensuring your vehicle’s AC is in top condition is not just a comfort, but a necessity for their well-being.
What specific temperature range is ideal for transporting animals in a vehicle?
While specific ideal temperatures can vary slightly depending on the animal species (e.g., dogs, cats, exotic pets, livestock), generally, a comfortable range for most animals is between 15°C and 25°C (59°F and 77°F). It’s crucial to avoid extreme heat, which can lead to rapid overheating, especially for brachycephalic (flat-faced) breeds of dogs and cats. We ensure your AC system is capable of maintaining a consistent, comfortable temperature.
Are there any particular considerations for commercial vehicles transporting animals?
Yes, for commercial animal transporters, there may be specific regulations or best practice guidelines that dictate temperature control, ventilation, and monitoring. Our refrigeration transport solutions can be tailored to meet these compliance requirements, ensuring your vehicle is equipped to transport animals safely and legally. We recommend commercial operators familiarise themselves with relevant DEFRA or animal welfare transportation guidelines.
How can I tell if my animal is getting too hot in the vehicle, even with the AC on?
Even with AC, it’s vital to monitor animals. Signs of overheating include:
* Excessive panting or drooling
* Restlessness or agitation
* Bright red gums or tongue
* Vomiting or diarrhoea
* Lethargy or loss of coordination
If you see these signs, pull over immediately, provide water, and seek veterinary attention. Ensuring your AC is working effectively is your first line of defence against these risks.
Beyond AC, what else can I do to ensure animal comfort during transport?
While AC is paramount for temperature control, other factors include:
* Adequate ventilation: Ensuring fresh air circulation.
* Access to water: Especially on longer journeys.
* Secure, comfortable crates: Preventing movement and providing a safe space.
* Regular breaks: For exercise and toilet breaks.
* Sun shades: To prevent direct sunlight exposure inside the vehicle. A well-maintained AC system from Alpinair provides the foundation for safe and comfortable animal transport.